Ep109: Leadership Lessons from the Pub

I grew up in Northern Ireland in a pub, my parents owned the pub, we grew up above it.  Later in life, as I started working with organizations and leaders, one of the common complaints or one of the common concerns was around engagement and people, how do you get people engaged? And how do you get people to feel like they belong in an organization?

The more I thought about that, I thought hey, here's this, institution that's been around for hundreds of years that people voluntarily go to, they call it their local.  In there, people make connections, and people have sense of belonging and they're vulnerable. They tell stories, they don't feel they have to be perfect and I thought it was a wonderful institution to look at to see what's happening, what's some of the dynamics in there that might inform businesses and leadership today?

2:41 One thing I’ve learned from Covid is that you can’t take away the physical powewr of contact between people

4:47 Everyone has an emotional trigger point and it varies from person to person

10:27 Telling stories is a unique way for us to connect in the corporate world

16:23 In business it’s better when all the voices in the team are heard

20:18 All leaders have a cultural bias and they have to be conscious of their bias

Irvine Nugent, Ph.D., helps people harness the power of their emotions so they can have deeper connections, make better decisions, and increase their influence.  He is an internationally recognized trainer and top-rated keynote speaker and is one of the few worldwide certified FACS coders, who are experts in reading facial emotions. A gifted storyteller, his programs are infused with passion, dynamism, and of course his natural Irish humor. He is the author of Leadership Lessons From The Pub.